Below FAQ are some common concerns of our clients before purchasing from Pumiey.
If you have other questions, please just send it to firstname.lastname@example.org.
- For customers
- For Creators
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, we will get back to you within 20-36 hours! through emails!
Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed. If your order still no shipped, please send us an email to email@example.com. We will see what is still possible.
These are countries we will ship to : U.S. Canada, Mexico ,Italy, Spain, Turkey, Switzerland, Portugal, Liechtenstein, Netherlands, France, Germany, Poland, Belgium, Ireland, England, Norway, Finland, Denmark, Iceland, Sweden,Australia，New Zealand，Brazil,Argentina. If your country is not on the list, please donnot feel disapported. You can contact us to see if we can open a priority window for you.
Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.
Please click on the link and fill out the form. Our representative will contact you within 2 business days. Please provide as much accurate and detailed information as possible when filling out the form. We look forward to a pleasant collaboration!